Return & Refund Policy

Effective Date: July 4, 2026

At Pulch Nutra Health, customer satisfaction is our priority. We strive to deliver genuine, high-quality nutritional supplements in perfect condition.

Returns

Due to the hygienic nature of health supplements, we do not accept returns of products that have been opened, used, or tampered with.

We accept return or replacement requests only in the following situations:

• Wrong product delivered
• Product damaged during transit
• Manufacturing defect
• Expired product received
• Missing product from the order

Return requests must be raised within 48 hours of delivery by contacting our customer support.

Please share:

• Order Number
• Product Name
• Clear photos/videos of the package and product
• Description of the issue

Replacement

After verification, we will arrange a replacement at no additional cost whenever applicable.

Refund

Refunds are processed only after the returned product is inspected and approved.

Approved refunds will be credited within 5–7 business days to the original payment method.

For Cash on Delivery (COD) orders, refunds will be transferred via bank account or UPI after verification.

Order Cancellation

Orders can be cancelled before dispatch.

Once shipped, orders cannot be cancelled.

Non-Returnable Products

The following products are not eligible for return:

• Opened products
• Used products
• Products with damaged seals
• Products returned without original packaging
• Products returned after 48 hours of delivery